LEAD – Nieves (late 40s – 50s age) – Hispanic

The students love her. She is warm and caring with them.

She answers the phone. For some reason, she does not have a bubbly phone voice. It’s a little too blah, should come across friendlier.

She and Dr. White are buddies. They love to laugh together.

Nieves is petite with casual, long dark curly hair.  Lots of makeup. Nails done.

Not the sharpest knife in the drawer.

Gives out contradictory info at times.

Says often to Dr. White, “See? I told you.”

Loves to dance.

LEAD – Ma (Jasmine’s Mom age 30s-40s) – Hispanic

Does not speak English. She is skinny because she hardly eats anything because she is so upset that she has found out her husband has been cheating on her for years. Shoulder length brown hair. Does not smile much because life isn’t going well